Substack is hiring
Implementation Lead, Brand Partnerships
📋 Description
- Serve as first-line solutions lead for brands and agencies in our marketplace
- Implement scalable systems: trafficking, QA, launch, delivery monitoring
- Build order management, campaigns, reporting, and billing workflows
- Maintain brand integrations: tracking, third-party, and more
- Build an AI-first outbound engine to drive demand and onboarding
- Onboard brands/agencies and troubleshoot quickly mid-flight
🎯 Requirements
- 10+ years in ad ops, solutions engineering, or tech account mgmt
- Hands-on with campaign trafficking, tag mgmt, and third-party measurement
- Strong spreadsheet skills; SQL and scripting a plus; good data judgment
- Experience joining sales calls to answer tech questions and scope feasibility
- Ability to debug tracking discrepancies with agencies and spec tools with engineers
- Operational instinct: build scalable systems before volume exists
